BPO

Outsourcing of documentary processes

Outsource processing of your incoming mail and recurring document flows.


Free your teams processes with low added value.


Focus your energy about your job and your missions.

Outsource the management of your incoming documents

Dématérialisation courrier urgent

Up-to-date processing of receipt of documents

LNSE dématérialisation courrier multi format

Support for multi-format documents (<A5 to A0 )

LNSE externalisation courrier document

Enriched document indexing with LAD/RAD and OCR

Externalisation service courrier

Transmission and routing of files according to customer requirements

Principle of outsourcing incoming documents

Make the management of documentary processes more reliable

In-house document processing

  • Low value-added tasks.
  • Need for controls and monitoring of flows.
  • Physical space lost because it is monopolized by document management.
  • Hesitant management of archives and processed documents.
  • Low standardization of processing from one service to another.

Outsourcing with LNSE

  • Increase in your productivity.
  • Delegation of flow monitoring and control processes.
  • Control of costs and processing times.
  • Reallocation of spaces towards high value-added missions.
  • Standardization and centralization of delivered data.

Which processes and documents should you outsource?

Multi-channel inbound mail

Outsourcing the processing of incoming mail allows employees to focus on actions/responses to these mails.

SEE BUSINESS EXAMPLE.


LNSE receives and processes mail on D-Day arrival on site. Based on feedback, the most commonly used solutions for mail transfer are:

  1. TSA to LNSE address.
  2. LNSE mailbox
  3. Mail redirection from the customer's site to LNSE.


Multi-channel reception

LNSE digitizes physical documents and centralizes all files for indexing.

Indexing and naming are done from repositories and/or document content. The data is then collected by LAD/RAD and character recognition.

Processing invoices, orders, delivery notes, etc.

The processing of invoices, orders and various vouchers can be carried out at a variable frequency.


Depending on the size of your business, processing can range from daily to semi-annual.


The indexing of these documents is generally more important than "simple" mail. It involves multiple entry fields for future multi-field searches in the customer's EDM.

Outgoing documents (mailings, communications, etc.)

LNSE takes care of managing your communication.


The processing and sending of outgoing mail takes place as follows:

  1. Consolidation of the recipient database.
  2. Checks verification of document models to send.
  3. Mailing of documents.
  4. Envelope OR production of the e-mail.
  5. Acknowledgment and sending of documents.
  6. Reporting and tracking of deliveries/returns.
Share by: